Getting ready: 2011 – 2012

1. Customer growth

• Double the number of customers from 7.5 to 15 million by 2020
• Number 1 in Austria and number 3 in CEE by 2020

2. Concentration on the core business

Concentration on the core business: Primary insurance in both core markets of Austria and CEE

3. Implementation of key programmes

• UNIQA Austria: increase profitability
• Raiffeisen Insurance: increase productivity
• UNIQA International: grow profitably
• Risk/return: value-oriented corporate management

4. Solid capital base

• Strengthen equity
• Easier and exchange-friendly Group structure
• Re-IPO 2013

5. Attractive financial figures

• Improving earnings before taxes by up to €400m