As an insurance company, we promise our customers long-term services – in some cases over a period of more than 20 years. To do this, UNIQA needs to have a clear view of long-term trends and developments. For this reason, we started analysing the “long-term options and risks” of our business units in 2012. In doing so, we monitor technological, socio-economic, regulatory and economic trends along with their short-term (up to four years) and long-term impact on UNIQA. We make use of the forecasts and analyses in our strategic planning. The inputs incorporate innovations in the area of passenger car safety as well as the changing lifestyles of customers, or issues such as connectivity, digitalisation and networking. For us, working sustainably means ensuring that the future holds no surprises for us.