37. Operating expenses


Figures in € thousand

2012

2011

Property and casualty

 

 

a)

Acquisition costs

 

 

 

Payments

553,358

504,266

 

Change in deferred acquisition costs

–6,736

–10,532

b)

Other operating expenses

249,028

347,458

 

 

795,650

841,192

Health

 

 

a)

Acquisition costs

 

 

 

Payments

95,558

85,957

 

Change in deferred acquisition costs

–7,194

–6,744

b)

Other operating expenses

50,220

64,174

 

 

138,584

143,387

Life

 

 

a)

Acquisition costs

 

 

 

Payments

315,306

339,150

 

Change in deferred acquisition costs

5,509

2,242

b)

Other operating expenses

99,956

116,083

 

 

420,771

457,475

Total (fully consolidated values)

1,355,006

1,442,054

The decline in operating expenses primarily resulted from one-time expenditures for the repositioning of the UNIQA Group in the amount of approximately € 130,600 thousand in 2011.

© UNIQA Group 2013