| 
 Figures in € thousand  | 
 Balance sheet values previous year  | 
 Currency translation changes  | 
 Change in consolidation scope  | 
 Utilisation  | 
 Reversals  | 
 Transfers  | 
 Additions  | 
 Balance sheet values financial year  | 
| 
 Provision for unconsumed holidays  | 
 22,798  | 
 –49  | 
 0  | 
 –2,625  | 
 –454  | 
 0  | 
 2,044  | 
 21,714  | 
| 
 Provision for anniversary payments  | 
 15,969  | 
 0  | 
 0  | 
 –85  | 
 –99  | 
 0  | 
 224  | 
 16,009  | 
| 
 
  | 
 38,767  | 
 –49  | 
 0  | 
 –2,709  | 
 –554  | 
 0  | 
 2,268  | 
 37,722  | 
| 
 Other personnel provisions  | 
 15,678  | 
 –56  | 
 0  | 
 –4,637  | 
 –4,148  | 
 0  | 
 7,583  | 
 14,419  | 
| 
 Provision for customer relations and marketing  | 
 40,970  | 
 –471  | 
 0  | 
 –34,015  | 
 –5,013  | 
 0  | 
 40,259  | 
 41,730  | 
| 
 Provision for variable components of remuneration  | 
 13,715  | 
 0  | 
 0  | 
 –12,621  | 
 –1,095  | 
 0  | 
 13,918  | 
 13,918  | 
| 
 Provision for legal and consulting expenses  | 
 4,326  | 
 2  | 
 9  | 
 –3,156  | 
 –593  | 
 –1  | 
 7,826  | 
 8,415  | 
| 
 Provision for premium adjustment of insurance contracts  | 
 11,154  | 
 31  | 
 0  | 
 –6,702  | 
 –267  | 
 0  | 
 3,956  | 
 8,172  | 
| 
 Provision for portfolio maintenance commission  | 
 2,933  | 
 –69  | 
 0  | 
 –577  | 
 –27  | 
 0  | 
 887  | 
 3,146  | 
| 
 Other provisions  | 
 80,847  | 
 –269  | 
 7  | 
 –47,549  | 
 –13,042  | 
 1  | 
 47,573  | 
 67,568  | 
| 
 
  | 
 169,623  | 
 –832  | 
 16  | 
 –109,258  | 
 –24,185  | 
 0  | 
 122,003  | 
 157,368  | 
| 
 Total  | 
 208,390  | 
 –881  | 
 16  | 
 –111,967  | 
 –24,739  | 
 0  | 
 124,270  | 
 195,090  | 
| 
 Figures in € thousand  | 
 31 Dec. 2011  | 
 31 Dec. 2010  | ||
  | ||||
| 
 Other provisions1) with a high probability of utilisation (more than 90 per cent)  | 
 
  | 
 
  | ||
| 
 Up to 1 year  | 
 77,596  | 
 82,612  | ||
| 
 More than 1 year up to 5 years  | 
 6,205  | 
 10,113  | ||
| 
 More than 5 years  | 
 4,759  | 
 5,307  | ||
| 
 
  | 
 88,560  | 
 98,032  | ||
| 
 Other provisions1) with a lower probability of consumption (less than 90 per cent)  | 
 
  | 
 
  | ||
| 
 Up to 1 year  | 
 63,660  | 
 70,434  | ||
| 
 More than 1 year up to 5 years  | 
 3,952  | 
 807  | ||
| 
 More than 5 years  | 
 1,196  | 
 350  | ||
| 
 
  | 
 68,808  | 
 71,591  | ||
| 
 Total  | 
 157,368  | 
 169,623  | ||
