All the companies within the UNIQA Group must ensure the perfect functioning of all processes within the insurance business. Continuous optimisation is therefore systematically pursued in every area. In addition to improving operative performance, the goal is naturally to continuously increase revenues. Earnings from conventional business activities were significantly improved by the third UNIQA profit improvement programme 2007-2010. To this end, UNIQA has developed specific plans for noticeably reducing its claim and cost ratios still further, compressing structures, eliminating redundancies within the Group and cost-effectively outsourcing tasks to international Group companies.
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