Group business development

  • Premiums written (including savings portions from unit-linked and index-linked life insurance) rose by 9.1 per cent to € 7,839.7 million
  • Technical result at € 560.5 million
  • Combined ratio (gross) increased from 89.4 per cent to 91.1 per cent
  • Combined ratio improved from 92.8 per cent to 93.1 per cent
  • Financial result increased to € 210.2 million
  • Earnings before taxes in 2024 increased by 3.6 per cent to € 441.9 million
  • Proposed dividend of € 0.60 per share for 2024
UNIQA Group key figures

In € million

2024

2023

2022

Premiums written, including savings portions from unit-linked and index-linked life insurance

7,839.7

7,185.7

6,548.7

Cost ratio

31.2%

31.0%

30.9%

Administrative expense ratio

15.9%

15.7%

n/a

Combined ratio (gross before reinsurance)

91.1%

89.4%

91.7%

Combined ratio (net after reinsurance)

93.1%

92.8%

n/a

Earnings before taxes

441.9

426.4

272.3

Consolidated profit/(loss) (proportion of the profit/(loss) for the period attributable to the shareholders of UNIQA Insurance Group AG)

347.6

302.7

256.0

Property and casualty insurance

In € million

2024

2023

2022

Premiums written

4,678.3

4,214.3

3,683.0

Insurance revenue

4,421.8

4,006.3

3,547.8

Insurance service expenses

–4,029.8

–3,580.8

–3,254.3

Technical result from reinsurance

–85.8

–138.0

–37.6

Technical result

306.2

287.5

255.9

Financial result

174.0

101.4

–39.1

Net investment income

253.6

173.4

–23.3

Non-technical result

–146.9

–119.0

–144.9

Cost ratio

31.6%

31.9%

32.5%

Combined ratio (gross before reinsurance)

91.1%

89.4%

91.7%

Earnings before taxes

281.0

211.5

9.5

Health insurance

In € million

2024

2023

2022

Premiums written

1,526.5

1,388.1

1,275.9

Insurance revenue

1,355.8

1,234.7

1,139.7

Release of the contractual service margin

105.9

94.7

86.1

Insurance service expenses

–1,255.2

–1,110.3

–1,038.5

Technical result from reinsurance

–0.9

–2.5

0.6

Technical result

99.8

122.0

101.8

Financial result

–11.5

–19.1

–14.3

Net investment income

200.5

111.7

18.2

Non-technical result

–77.9

–58.2

–31.6

Cost ratio

18.4%

18.2%

17.3%

Earnings before taxes

10.3

44.1

55.8

Life insurance

In € million

2024

2023

2022

Premiums written

1,634.9

1,583.3

1,589.8

Insurance revenue

779.6

753.1

659.3

Release of the contractual service margin

197.7

192.2

196.0

Insurance service expenses

–615.4

–600.0

–451.7

Technical result from reinsurance

–9.6

–0.3

–1.4

Technical result

154.5

152.8

206.3

Financial result

47.7

67.9

185.0

Net investment income

295.6

303.7

3.4

Non-technical result

–29.7

–29.2

14.9

Cost ratio

50.7%

46.9%

46.0%

Earnings before taxes

150.5

170.8

207.0

Changes in premiums

UNIQA’s total volume of premiums written increased in 2024. Taking into account the savings portions from unit-linked and index-linked life insurance, the volume climbed 9.1 per cent to € 7,839.7 million (2023:€ 7,185.6 million). The main driver for this was the solid growth in both property and casualty insurance and in health insurance.

Premiums written, including savings portions from unit-linked and index-linked life insurance

In € million

Premiums written, including savings portions from unit-linked and index-linked life insurance (Bar chart)

Premiums written in property and casualty insurance grew by 11.0 per cent to € 4,678.3 million in 2024 (2023: € 4,214.3 million) due to index adjustments and a good sales performance. In health insurance, premiums written rose by 10.0 per cent to € 1,526.5 million in the reporting period due to premium adjustments and good new business development (2023: € 1,388.1 million). In life insurance, premiums written including savings portions from unit-linked and index-linked life insurance rose by 3.3 per cent to € 1,634.9 million (2023: € 1,583.3 million).

Premiums written, including savings portions from unit-linked and index-linked life insurance, at UNIQA Austria increased by 4.6 per cent to € 4,488.3 million in 2024 (2023: € 4,290.0 million). In the UNIQA International segment, they increased by 13.9 per cent to € 3,174.6 million (2023: € 2,787.9 million).

Change in insurance revenue

The UNIQA Group’s insurance revenue rose in 2024 by 9.4 per cent to € 6,557.2 million (2023: € 5,994.1 million).

The release of the contractual service margin (CSM) amounted to € 336.8 million in total (2023: € 318.9 million).

Insurance revenue in property and casualty insurance increased in 2024 by 10.4 per cent to € 4,421.8 million (2023: € 4,006.3 million).

In health insurance, insurance revenue in the reporting period rose by 9.8 per cent to € 1,355.8 million (2023: € 1,234.7 million). The release of the contractual service margin increased by 11.9 per cent to € 105.9 million (2023: € 94.7 million).

Insurance revenue in life insurance increased by 3.5 per cent to € 779.6 million in 2024 (2023: € 753.1 million). The release of the contractual service margin increased by 2.9 per cent to € 197.7 million (2023: € 192.2 million).

Change in insurance service expenses

Insurance service expenses in the UNIQA Group rose in 2024 by 11.5 per cent to € 5,900.4 million (2023: € 5,291.0 million). The main drivers for this were very high burdens from natural catastrophes.

The overall cost ratio – the ratio of direct and indirect costs to insurance revenue – nevertheless rose marginally to 31.2 per cent (2023: 31.0 per cent). The administrative cost ratio was 15.9 per cent in 2024 (2023: 15.7 per cent).

Insurance service expenses in property and casualty insurance increased by 12.5 per cent to € 4,029.8 million (2023: € 3,580.8 million). The cost ratio dropped to 31.6 per cent (2023: 31.9 per cent). The combined ratio (gross before reinsurance) nevertheless increased to 91.1 per cent (2023: 89.4 per cent) due to the significant impact from natural catastrophes. The combined ratio (net after reinsurance) rose to 93.1 per cent (2023: 92.8 per cent).

Combined ratio (gross before reinsurance)

In per cent

Combined ratio (gross before reinsurance) (Bar chart)

In health insurance, insurance service expenses grew by 13.1 per cent to € 1,255.2 million in 2024 (2023: € 1,110.3 million). The cost ratio in this segment increased to 18.4 per cent (2023: 18.2 per cent).

In life insurance, insurance service expenses rose by 2.6 per cent to € 615.4 million (2023: € 600.0 million). The cost ratio in life insurance increased to 50.7 per cent (2023: 46.9 per cent).

Technical result from reinsurance

The technical result from reinsurance in 2024 amounted to €–96.3 million (2023: €–140.9 million).

Technical result

In 2024, the technical result of the UNIQA Group (see Note 5 in the consolidated financial statements) nevertheless remained at nearly the level of the previous year at € 560.5 million (2023: € 562.2 million).

Financial result

The UNIQA Group’s investment portfolio (including investment property, financial assets accounted for using the equity method and other investments) as at 31 December 2024 showed an increase of € 293.6 million to € 20,725.5 million compared with the last reporting date (31 December 2023: € 20,431.9 million).

Net investment income increased in 2024 to € 749.7 million due to the excellent current income (2023: € 588.8 million). The financial result increased to € 210.2 million as a result (2023: € 150.2 million). Due to the recognition of the equity-accounted holding in the construction firm STRABAG SE, there was a positive contribution in the amount of € 119.7 million in 2024 (2023: € 76.0 million).

Net investment income from unit-linked and index-linked life insurance amounted to € 333.0 million in 2024 (2023: € 306.0 million).

A detailed description of the financial result can be found in the consolidated financial statements (see Note 4 in the consolidated financial statements).

Non-technical result

The non-technical result amounted to € –254.5 in 2024 (2023: € –206.4). Other income sank by 2.5 per cent to € 425.2 million (2023: € 436.1 million), while other expenses increased by 5.8 per cent to € 679.6 million (2023: € million ).

Earnings before taxes

Operating profit grew by 2.0 per cent to € 516.2 million due to the increased financial result (2023: € 506.1 million). The UNIQA Group’s earnings before taxes increased accordingly by 3.6 per cent to € 441.9 million (2023: € 426.4 million).

Earnings before taxes

In € million

Earnings before taxes (Bar chart)

In property and casualty insurance, earnings before taxes increased to € 281.0 million (2023: € 211.5 million), while in health insurance they declined by 76.6 per cent to € 10.3 million (2023: € 44.1 million). Lastly, in life insurance, earnings before taxes fell by 11.9 per cent to € 150.5 million (2023: € 170.8 million).

Income tax expense decreased in 2024 to € 93.7 million (2023: € 103.2 million). In consequence, the tax burden in 2024 declined to 21.2 per cent (2023: 24.2 per cent).

The profit/(loss) for the period from continuing operations amounted to € 348.2 million (2023: € 323.1 million). Due to the sale of the Russian business, the company incurred a loss from discontinued operations (after tax) in the amount of € 2.3 million in 2024 (2023: € –19.3 million). As a result, the profit/(loss) for the period was € 350.5 million (2023: € 303.8 million).

Consolidated profit/(loss) (proportion of the profit/(loss) for the period attributable to the shareholders of UNIQA Insurance Group AG) increased by 14.9 per cent to € 347.6 million (2023: € 302.7 million). The earnings per share rose to € 1.13 (2023: € 0.99). The earnings per share from continuing operations was € 1.13 in 2024 (2023: € 1.05).

Earnings per share

In €

Earnings per share (Line chart)

The return on equity (after taxes and non-controlling interests) fell slightly to 12.4 per cent in the reporting year (2023: 13.2 per cent).

On this basis, the Management Board will propose to the Supervisory Board and the Annual General Meeting the distribution of a dividend of € 0.60 per share (2023: € 0.57 per share).

Dividend per share

In €

Dividend per share (Bar chart)

Own funds and total assets

Total equity attributable to the shareholders of UNIQA Insurance Group AG increased by € 179.5 million to € 2,889.7 million in the past financial year (31 December 2023:€ 2,710.2 million). Non-controlling interests amounted to € 51.7 million (31 December 2023: € 19.9 million). The Group’s total assets came to € 28,532.1 million as at 31 December 2024 (31 December 2023: € 28,151.0 million).

Change in contractual service margin

The contractual service margin as at 31 December 2024 increased to € 5,345.6 million (31 December 2023: € 5,266.3 million). In property and casualty insurance, the CSM increased to € 93.9 million (31 December 2023: € 61.9 million) and in health insurance to € 3,501.0 million (31 December 2023: € 3,366.2 million). In life insurance, on the other hand, it fell to € 1,750.6 million (31 December 2023: € 1,838.2 million).

Consolidated statement of comprehensive income

The profit/(loss) for the period in 2024 was € 350.5 million (2023: € 303.8 million). Due to effects resulting especially from the valuation of government and corporate bonds, the other comprehensive income in the reporting period fell to € 9.4 million (2023: € 699.3 million). Total comprehensive income thus amounted to € 359.8 million (2023:€ 1,003.1 million).

Consolidated Statement of Cash Flows

UNIQA’s net cash flow from operating activities amounted to € 580.7 million in 2024 (2023: € 325.3 million). Cash flow from investment activities amounted to € –488.0 million (2023: € 41.0 million). Net cash flows from financing activities amounted to € –153.7 million (2023: € –333.7 million). Overall, cash and cash equivalents decreased by € –62.4 million to € 637.1 million in the 2024 financial year (2023: € 699.5 million).

Employees

The average number of employees (full-time equivalents, or FTEs) at UNIQA in 2024 rose to 15,131 FTEs (2023: 14,629). This includes 3,797 FTEs (2023: 3,798) as field sales employees. The number of employees in administration amounted to 11,333 FTEs (2023: 10,831).

In the Central Europe (CE) region – Poland, Slovakia, Czechia and Hungary – the Group employed an average of 5,059 FTEs in 2024 (2023: 4,963), while 2,232 FTEs (2023: 2,197) were employed in the Southeastern Europe (SEE) region – Albania, Bosnia and Herzegovina, Bulgaria, Kosovo, Croatia, Montenegro, North Macedonia and Serbia – and 1,494 FTEs (2023: 1,447) in the Eastern Europe (EE) region of Romania and Ukraine. The average number of FTEs in the other markets in 2024 was 81 (2023: 114). A total of 6,265 FTEs were employed in Austria (2023: 5,908).

Equity method
Investment in associates is accounted for using this method. The value carried corresponds to the Group’s proportional equity in these companies. In the case of shares in companies that prepare their own consolidated financial statements, their Group equity is assessed accordingly in each case. Within the scope of ongoing measurement, this value must be updated to incorporate proportional changes in equity with the share of net income/(loss) being allocated to consolidated profit/(loss).
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Non-controlling interests
Shares in profit/(loss) that are not attributable to the Group but rather to companies outside the Group that hold shares in affiliated companies.
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