In 2006, UNIQA introduced the SuccessPartnership for commercial customers, which was modelled on the QualityPartnership. This package of additional benefits directly addresses the needs and special requirements of businesses. Only three years after the introduction of this innovative combination, over 18,000 corporate customers, freelancers and farmers profit from insurance protection and a wide range of extra, needs-based services and assistance.
As with other customer programmes from UNIQA, the online platform myUNIQA.at offers an around-the clock, comprehensive overview of contracts, premiums, account debits, payment due dates or credits. The SuccessAccount is provided as an invoicing platform for commercial customers. In addition to the SuccessBonus, a premium reimbursement based on premium volume and loss level, the service offering for commercial customers includes the lawyers PLUSservice and the UNIQA severe weather warnings as well as the agricultural weather service for farmers, the MedPLUS24service and membership in the UNIQA VitalClub.
Environmental Liability Act: insurance protection premium-free for a limited period
UNIQA consistently proves its high commitment to customer service in the area of business customers as well. For instance, UNIQA was the first insurer to react to the new federal Environmental Liability Act that went into force on 20 June 2009. Commercial customers who already held a liability insurance policy for property damage due to environmental damage were automatically provided with coverage for the new potential liability until 31 March 2010 for no additional premiums.
All-insecurity package for small and medium-sized enterprises
In cooperation with SECURITAS, UNIQA has offered small- and medium-sized enterprises the All-insecurity package for a low, flat monthly rate since May 2009. A security professional advises and supports the company in the areas of security and risk analysis in order to identify any weak points in the operational security. After performance of the security check, the company can take advantage of the package consisting of services and technology: the security solution is adapted precisely to the identified requirements and offers an economical combination of security staff services (night-time patrols) and effective security technology.
