8. Insurance benefits

In € thousand

Gross

Reinsurers’ share

Net

1–12/2019

1–12/2018 adjusted

1–12/2019

1–12/2018

1–12/2019

1–12/2018 adjusted

Property and casualty insurance

 

 

 

 

 

 

Claims expenses

 

 

 

 

 

 

Claims paid

1,751,937

1,675,648

–142,187

–41,371

1,609,750

1,634,277

Change in provision for unsettled claims

6,508

115,482

59,797

–100,800

66,305

14,682

Total

1,758,445

1,791,129

–82,390

–142,171

1,676,055

1,648,959

Change in insurance provision

410

134

10

–10

420

123

Change in other technical provisions

–3,993

–3,035

0

0

–3,993

–3,035

Non-profit-related and profit-related premium refund expenses

46,985

44,026

0

0

46,985

44,026

Total benefits

1,801,848

1,832,254

–82,380

–142,181

1,719,467

1,690,073

 

 

 

 

 

 

 

Health insurance

 

 

 

 

 

 

Claims expenses

 

 

 

 

 

 

Claims paid

771,718

728,257

–750

–1,283

770,969

726,974

Change in provision for unsettled claims

13,989

17,584

114

–378

14,102

17,206

Total

785,707

745,841

–636

–1,661

785,071

744,180

Change in insurance provision

143,265

133,192

46

68

143,310

133,260

Change in other technical provisions

19

–9

0

0

19

–9

Non-profit-related and profit-related premium refund expenses

31,875

30,524

0

0

31,875

30,524

Total benefits

960,866

909,547

–590

–1,593

960,275

907,955

 

 

 

 

 

 

 

Life insurance

 

 

 

 

 

 

Claims expenses

 

 

 

 

 

 

Claims paid

1,182,199

1,211,405

–22,543

–24,854

1,159,656

1,186,551

Change in provision for unsettled claims

–17,270

31,699

656

368

–16,615

32,067

Total

1,164,928

1,243,104

–21,887

–24,485

1,143,041

1,218,618

Change in insurance provision

–208,217

–215,945

5,672

1,813

–202,545

–214,132

Change in other technical provisions

232

0

0

0

232

0

Non-profit-related and profit-related premium refund expenses and/or (deferred) benefit participation expenses

36,607

31,234

0

0

36,607

31,234

Total benefits

993,550

1,058,393

–16,215

–22,673

977,335

1,035,721

 

 

 

 

 

 

 

Total

3,756,264

3,800,194

–99,186

–166,447

3,657,078

3,633,748