9. Insurance benefits
In € thousand |
Gross |
Reinsurers’ share |
Net |
|||
|---|---|---|---|---|---|---|
1–12/2020 |
1–12/2019 adjusted |
1–12/2020 |
1–12/2019 |
1–12/2020 |
1–12/2019 adjusted |
|
Property and casualty insurance |
|
|
|
|
|
|
Claims expenses |
|
|
|
|
|
|
Claims paid |
1,711,589 |
1,751,937 |
–100,048 |
–142,187 |
1,611,541 |
1,609,750 |
Change in provision for unsettled claims |
117,850 |
6,508 |
–7,169 |
59,797 |
110,681 |
66,305 |
Total |
1,829,439 |
1,758,445 |
–107,217 |
–82,390 |
1,722,222 |
1,676,055 |
Change in insurance provision |
212 |
410 |
1 |
10 |
213 |
420 |
Change in other technical provisions |
–95 |
–3,993 |
–2 |
0 |
–97 |
–3,993 |
Non-profit-related and profit-related premium refund expenses |
52,781 |
46,985 |
0 |
0 |
52,781 |
46,985 |
Total benefits |
1,882,337 |
1,801,848 |
–107,218 |
–82,380 |
1,775,119 |
1,719,467 |
|
|
|
|
|
|
|
Health insurance |
|
|
|
|
|
|
Claims expenses |
|
|
|
|
|
|
Claims paid |
745,499 |
771,718 |
–694 |
–750 |
744,804 |
770,969 |
Change in provision for unsettled claims |
9,783 |
13,989 |
14 |
114 |
9,797 |
14,102 |
Total |
755,282 |
785,707 |
–680 |
–636 |
754,602 |
785,071 |
Change in insurance provision |
169,727 |
143,265 |
–46 |
46 |
169,682 |
143,310 |
Change in other technical provisions |
0 |
19 |
0 |
0 |
0 |
19 |
Non-profit-related and profit-related premium refund expenses |
38,772 |
40,898 |
0 |
0 |
38,772 |
40,898 |
Total benefits |
963,782 |
969,888 |
–726 |
–590 |
963,056 |
969,298 |
|
|
|
|
|
|
|
Life insurance |
|
|
|
|
|
|
Claims expenses |
|
|
|
|
|
|
Claims paid |
1,073,882 |
1,182,199 |
–22,256 |
–22,543 |
1,051,626 |
1,159,656 |
Change in provision for unsettled claims |
11,204 |
–17,270 |
–1,137 |
656 |
10,067 |
–16,615 |
Total |
1,085,086 |
1,164,928 |
–23,393 |
–21,887 |
1,061,693 |
1,143,041 |
Change in insurance provision |
–145,657 |
–208,217 |
6,163 |
5,672 |
–139,493 |
–202,545 |
Change in other technical provisions |
–161 |
232 |
0 |
0 |
–161 |
232 |
Non-profit-related and profit-related premium refund expenses and/or (deferred) benefit participation expenses |
34,365 |
36,607 |
0 |
0 |
34,365 |
36,607 |
Total benefits |
973,634 |
993,550 |
–17,230 |
–16,215 |
956,404 |
977,335 |
|
|
|
|
|
|
|
Total |
3,819,752 |
3,765,286 |
–125,174 |
–99,186 |
3,694,579 |
3,666,100 |
The effects of Covid-19
Covid-19 had differing effects on insurance benefits – after adjustment of the insurance benefits of the acquired AXA companies.
In property and casualty insurance, due to limited mobility, there was a significant decline in payments for insurance claims in motor vehicle liability insurance, other motor vehicle insurance and private casualty insurance.
Conversely, there was a slight increase in insurance benefits due to business interruptions and event cancellations. Overall, insurance benefits in property and casualty insurance declined.
In absolute terms, there was an increase in benefits in health insurance, although it was small in relation to the rise in premiums. This is primarily due to the lower utilisation of medical services.
No significant impact was identified on insurance benefits in life insurance as a result of Covid-19.